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StartDunas Club

Discover the Dunas Club

We want to reward your fidelity to our hotels and your trust in our service. Enter a world of exclusive benefits that we offer you through our Dunas Club loyalty program.

Access your Dunas Club account
Access
Sign up in Dunas Club
Register

Advantages of being a member

Booking directly with us has great advantages for you. They are exclusive that you will not get on another website. In addition, we offer a personal treatment and help with any questions. If we haven't convinced you yet, read on.

<div>Dunas Club Special Price</div>
Dunas Club Special Price
<div>Welcome detail </div>
Welcome detail 
<div>Discounts companies</div>
Discounts companies
Dunas Club Special Price
5%
10%
12%
Discounts in partner companies
Courtesy water the first night
Welcome detail
Late check-out according to availability

Partners Dunas Club

At Dunas Hotels we take your holiday so serious that we have looked for a selection of partner companies so that you can get the most out of your time. Present your subscription to the Dunas Club and you will benefit from the special discounts offered to Club members. You just have to choose!

Restaurant Las Burras Beachouse: 20% discount

Mediterranean and traditional food. You can find the restaurant at our hotel Don Gregory. Drinks excluded.

Paola Boutique: 20% discount

Fashion and accessories Made in Italy! You can find the boutiques at our Hotels Maspalomas Resort and Hotel Don Gregory.

Serentiy Space: 25% discount

Relaxation at the Mirador Maspalomas hotel. The discount is offered on all treatments and massages.

Calypso Diving Centre: 10% discount

Discover the wonderful undersea world of the Atlantic. The diving school Calypso in Sonnenland offers discounts off courses and divings.

SPA by Alina Vriel at Dunas hotels: 25% discount

Relaxation at our Hotel Suites&Villas, Hotel Mirador Maspalomas or Hotel Don Gregory with 25% discount off all treatments and massages.

General Conditions Dunas Club: 

1.1 All persons over 18 years old can apply for free access to the loyalty program by filling out the online form.

1.2 Employees of Dunas Hotels & Resorts cannot participate in the program.

1.3 Participation in the program can be cancelled by both parties at any time without the need for an explanation by email. 

1.4 Dunas Hotels & Resorts reserves the right to exclude from the program those members who have not respected the conditions of participation or who have provided false information. 

2.1 The holder can reserve in his name and for the same period 3 rooms in the same reservation at the price of Dunas Club. 

2.2 The holder starts with the first level, with a 5% discount. From the second stay on, he is entitled to a 10% discount. The maximum level is conceived for having made a turnover of 15,000 Euros on the Dunas website in a period of 3 years. 

2.3 The details and attention are offered exclusively to the holder of the reservation in the room he or she occupies with his or her companion

2.4 The level of the program is valid for 36 months from the date of the first purchase through the Dunas website. If at the end of this period a level reduction will be verified. 

4.1. Any modification of these conditions of participation in the program required by legal requirement will exclude the right to damages.

4.2. The Dunas Club reserves the right to modify the conditions of participation in the program at any time. The modifications will be notified to the members through the newsletter sent by e-mail or in the form of a notice posted on the website.

4.3 Dunas Club reserves the right to terminate the program without explanation or to replace it with another one. 

4.4. In case of dispute, Spanish Law will be applied. The parties are subject to the jurisdiction of the courts of Las Palmas de Gran Canaria.

In compliance with Organic Law 15/99 dated 13th December, on Protecting Personal Data, we inform you that the personal data, that you leave or send us via the listed document, will be included in the automated file owned by “DUNAS RESORTS S.L.” which is considered as file supervisor with the Tax Identification Code number (Spanish C.I.F.), B-B76235951. They will be included in the file with the purpose of management after verification of the accuracy of the data left by the applicant and whether the application complies with the requirements of the customer loyalty program. Furthermore the applicants will receive information about promotion actions and advertisement for diverse services and products of the company, birthday wishes, etc. via one of the given contact options. We inform you that the images you give us, send us or the ones we obtain from activities performed in the hotel, will be saved in the database of the company and can be published on our website, social network or offline media of the loyalty program with the aim to promote the company and the club.

Alternately and by virtue of what appears in Art. 6 of the same legal document, we inform you that your data may be transferred and treated according to the rules and legal needs of the institution. You have can exercise your right to access, rectify, oppose and cancel by contacting the file supervisor at their address at Calle Einstein s/n. CP 35100, de Maspalomas de Gran Canaria or at the e-mail web_baja_lopd@hotelesdunas.com.

FAQ Dunas Club 

It is the customer loyalty programme of the hotel chain „Dunas“ with the aim to reward the loyalty and trust of clients in our services.

It works with 3 levels, which offer a growing series of services to the holders. It has to be reserved in the name of the holder. It starts with the first level. 

First of all, if you book your holiday directly at Dunas (using our reservation centre or our homepage), you receive a special price. Moreover you can enjoy a series of services and gifts during your stay, which increase according to the level. You also receive discounts in several companies that collaborate with the Dunas Club, presenting your identity through our Web App.

You can access through the website www.dunashotels.com, entering the section Dunas Club and filling in the online form.

In principle, no. Once registered, at least the first level is maintained, although the holder has not stayed in the hotels for more than 3 years. The Dunas Club reserves the right to cancel the membership of those who do not respect the conditions of participation.

Simply by contacting the Dunas Club by phone or e-mail.

You can find a list of partner companies on our homepage www.dunashotels.com. You have to select the area Dunas Club, scroll to the end of the page and open the document „Partner of Dunas Club“. Every company offers a different discount the holder receives when presenting your registration (and perhaps identity card).

No. The gifts apply exclusively the member and his/her partner, in the room they occupy.

Have you informed the personal at the moment of your reservation and/or arrival that you are a member of the Dunas Club? Perhaps the hotel has not received the information on time and additionally has not asked for it on your arrival, we apologize for it. If you can not find the welcome gift in your room and it does not arrive during your first day, we recommend you to inform the reception in order to correct the mistake.

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