We continue our focus on innovation with the launch of our new website. We want to inspire you with our images, for browsing to be very easy and to facilitate the reservation process in 3 easy steps.
Our website is a key piece in our communication with you, and for this reason we are continuously working on its optimisation and now we’d like to present a totally renovated version. We want it to be a website with all of the information you need before, during and after your visit. We want to make it easy to book your holidays with us and to be able to access your Dunes Club section in order to enjoy your exclusive advantages.
This is a cutting-edge website, responsive, adapted to all devices or browsers that you may visit us from (mobile, tablet, desktop PC). We hope that every time you visit us, not just at our hotels but also online, you end up with a smile on your face, the memory of a good experience or the excitement of your next trip to one of our hotels.
We have also worked to simplify our booking process, reducing it to 3 simple steps, and for your experience as a guest when managing your stay at Dunas Hotels & Resorts to be simple, easy and efficient. We have improved the booking process, showing all of the possible rates available, with the option of booking multiple rooms with different rates in the same booking. Extras can be added to the stay with an assigned date. Messages in the case of non-availability are now clearer in order to facilitate booking. You can choose between three different rates: the most flexible one with 100% refund with one day prior notice, semi flexible with 20% prepaid and our best rate with 100% prepaid with a 10% discount.
With regards to design, as we already mentioned on a technical level, the key has been to adapt to your needs. Access to our website and booking system increasingly takes place using mobile phones, so we wanted mobile design to be our axis for approaching this renovation. Also, adapting to current preferences, we have boosted the use of large format images, changed to vertical navigation and have focused on a design that is clean, minimalistic but very attractive, in perfect combination with our most intuitive browsing.
We have taken this opportunity to completely renovate our Dunas Club, both in operation and mechanics and of course in the management of our website, which is now much more intuitive. The new Dunas Club offers all users who register free of charge a 5% discount for their first booking. The program has 3 levels: Dunas Club, Dunas Club Love and Dunas Club Passion. The more you visit us, the more advantages you will have. The most loyal guests can achieve up to 12% off their bookings.
Another wonderful new aspect is online check in. You can now check in to our hotel before your arrival through our website. This makes your arrival at the hotel faster so you can start to enjoy your stay.
We have also improved our blog-style News section and the browsing on it, so that it’s easy to see all of the news for Dunas Hotels & Resorts and also to stay up to date with plans and interesting activities that you can arrange for your visit.
In that same line, we have optimised our section about the destination: Gran Canaria. Now you can plan your visit to the island from the same place, in an easier and much more visual way. Organise your trips to the island, search for beaches, places or specific visits in our Gran Canaria section. We have a lot of recommendations for your stay!
We hope you enjoy this complete update as much as we do, welcome to our website!