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Noticias Hoteles Dunas

Listing of News

December 2011
Dunas Hotels introduces management tools
to improve the indices of customer satisfaction

Dunas Hotels & Resorts aims to strengthen its leadership in customer management. We take very seriously the comments published in the web and the level of customer satisfaction. Therefore the chain uses several tools to measure the indices of satisfaction.



One of them is a platform  that allows us to send an online survey to the client two days after the end of his stay. Thanks to this precise quality rating, based on user feedback, we adjust the standards of each hotel and improve our services.



Both the Dunas Suites&Villas Resort and the Dunas Don Gregory have been awarded with the Certificate of Excellence by Tripadvisor, which honours the top rated establishments, based on the opinions and comments made by travellers. Both hotels are among the 20 best rated hotels in Gran Canaria.

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